The server "Server Name" was unable to process the request.

drstakzdrstakz Posts: 30Member
edited 2014-09-04 in NAV Three Tier
Hi!

NAV 2013 R2
After NAV upgrade from first install disc up to last RoleUp upgrade (RU 10, ver. 7.1.37563.0)

The RTC has crashed when I use function "Help -> About this page".
Error message: "The server "Server Name" was unable to process the request. Close the application and start it again."

In the event log I found this message:
Type: System.UriFormatException
Message: Invalid URI: The hostname could not be parsed.
StackTrace:
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
at Microsoft.Dynamics.Nav.Runtime.ALSystemOperatingSystem.GetUrlCore(NavClientType clientType, String company, NavObjectType objectType, Int32 objectId, NavRecord record, Boolean useFilter)
at Microsoft.Dynamics.Nav.Service.NSService.GetServicesUrl(NavClientType clientType, NavObjectType objectType, Int32 objectId, NavRecordState recordState, Boolean useFilter)
at SyncInvokeGetServicesUrl(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.ErrorMappingCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, Object[] inputs, Object[]& outputs)
Source: System
HResult: -2146233033


I upgraded:
- NST
- RTC
- HelpServer
- ADCS

an idea, experience?

Thanks!

Comments

  • peterz84peterz84 Posts: 8Member
    Having the same problem heren on NAV2016 now. Any solution to this problem?
  • andrewtandrewt Posts: 70Member
    Hi all,

    altough this is an old entry, I would like to share that right now I'm experiencing exactly the same issue here on a NAV 2017 installation. When running "About this page" on the RTC Client, the Client crashes immediately. The event log shows the error message as described above.

    NAV Version is DE 10.0.26396 (CU25) - altough I currently do not believe that this is a NAV bug or issue but more located within the OS or machine environment of the NAV Server.
    I do also have a second NAV installation on another NAV Server which doesn't show this issue. The Client for both environments is being executed from the same workstation installation.

    Has anyone got to the ground of this issue meanwhile or at least have a hint at which direction I should look for further investigation...?

    Many thanks in advance
    AndrewT
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