When running "About this page" on the RTC Client, the Client crashes immediately

nasheernasheer Member Posts: 78
Hi Friends

I would like to share that right now I'm experiencing issue on Dynamics 365 Business Central. When running "About this page" on the RTC Client, the Client crashes immediately. The event log shows the error message as described below.

Type: System.UriFormatException
Message: Invalid URI: The hostname could not be parsed.
StackTrace:
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
at Microsoft.Dynamics.Nav.Runtime.ALSystemOperatingSystem.GetTenantAgnosticUrl(NavClientType clientType, String company, NavObjectType objectType, Int32 objectId, Object record, Boolean useFilter)
at Microsoft.Dynamics.Nav.Runtime.ALSystemOperatingSystem.GetUrlCore(NavClientType clientType, String company, NavObjectType objectType, Int32 objectId, Object record, Boolean useFilter)
at Microsoft.Dynamics.Nav.Service.NSService.GetServicesUrl(NavClientType clientType, NavObjectType objectType, Int32 objectId, NavRecordState recordState, Boolean useFilter)
at SyncInvokeGetServicesUrl(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.RunInTransactionCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, MethodBase syncMethod, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.<>c__DisplayClass27_1.<Combine>b__1(NSServiceBase serviceInstance, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.TransientErrorRetryCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, MethodBase syncMethod, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.<>c__DisplayClass27_1.<Combine>b__1(NSServiceBase serviceInstance, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.ErrorMappingCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, MethodBase syncMethod, Object[] inputs, Object[]& outputs)
Source: System
HResult: -2146233033
StackTrace:
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
at Microsoft.Dynamics.Nav.Runtime.ALSystemOperatingSystem.GetTenantAgnosticUrl(NavClientType clientType, String company, NavObjectType objectType, Int32 objectId, Object record, Boolean useFilter)
at Microsoft.Dynamics.Nav.Runtime.ALSystemOperatingSystem.GetUrlCore(NavClientType clientType, String company, NavObjectType objectType, Int32 objectId, Object record, Boolean useFilter)
at Microsoft.Dynamics.Nav.Service.NSService.GetServicesUrl(NavClientType clientType, NavObjectType objectType, Int32 objectId, NavRecordState recordState, Boolean useFilter)
at SyncInvokeGetServicesUrl(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.RunInTransactionCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, MethodBase syncMethod, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.<>c__DisplayClass27_1.<Combine>b__1(NSServiceBase serviceInstance, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.TransientErrorRetryCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, MethodBase syncMethod, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.<>c__DisplayClass27_1.<Combine>b__1(NSServiceBase serviceInstance, Object[] inputs, Object[]& outputs)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.ErrorMappingCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, MethodBase syncMethod, Object[] inputs, Object[]& outputs)

Has anyone got to the ground of this issue meanwhile or at least have a hint at which direction I should look for further investigation...?

Many thanks in advance
Nasheer S

Answers

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