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NAV Service start error

KTA8KTA8 Member Posts: 399
in NAV Three Tier
We're facing a issue that NAS Service doesn't start.

System events error:

La sesión Microsoft Dynamics NAV Application Server para el inquilino 'default' tiene un error permanente y no se reiniciará. Motivo: Type: System.ArgumentException
Message: Ya se agregó un elemento con la misma clave.
StackTrace:
en System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
en System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
en Microsoft.Dynamics.Nav.XmlMetadata.MetadataProvider.LoadLanguages()
en Microsoft.Dynamics.Nav.XmlMetadata.MetadataProvider.GetLanguageIdByAbbreviatedName(String abbreviatedName)
en Microsoft.Dynamics.Nav.Runtime.NCLCaptionStrings.CreateNCLCaptionStrings(String captionML, String defaultValue)
en Microsoft.Dynamics.Nav.Runtime.NCLMetaTable.AssignFromMetaTable(MetaTable metaTable, Boolean databaseConvertedFromNav2013)
en Microsoft.Dynamics.Nav.Runtime.NCLMetaApplicationObject.Populate()
en Microsoft.Dynamics.Nav.Runtime.NCLMetadata.GetMetaApplicationObject(ObjectType objectType, Int32 objectId, Boolean requireCompiled)
en Microsoft.Dynamics.Nav.Runtime.NavRecord..ctor(ITreeObject parent, Int32 tableId, NCLMetaTable metaTable, Boolean isTemporary, NavRecord sharedTable, String companyName, SecurityFiltering securityFiltering)
en Microsoft.Dynamics.Nav.Runtime.NavSession.GetPersonalization()
en Microsoft.Dynamics.Nav.Runtime.NavSession.Open(Boolean useUserPersonalization, Byte[] licenseToUse)
en Microsoft.Dynamics.Nav.Runtime.NavApplicationServer.<RunOnceAsync>d__b.MoveNext()
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
en System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
en Microsoft.Dynamics.Nav.Runtime.NavApplicationServer.<StartAsync>d__7.MoveNext()
Source: mscorlib
HResult: -2147024809

Best Answer

Answers

  • guidorobbenguidorobben Member Posts: 157
    this database has been opened with a new version of NAV
  • KTA8KTA8 Member Posts: 399
    guidorobben wrote: »
    this database has been opened with a new version of NAV

    No, we're only moving data and dynamics nav to new servers.
  • Slawek_GuzekSlawek_Guzek Member Posts: 1,690
    Try Disabling the task scheduler in NST settings and see if it has any impact
    Slawek Guzek
    Dynamics NAV, MS SQL Server, Wherescape RED;
    PRINCE2 Practitioner - License GR657010572SG
    GDPR Certified Data Protection Officer - PECB License DPCDPO1025070-2018-03
  • Slawek_GuzekSlawek_Guzek Member Posts: 1,690
    Also it is just a gut feeling, reading the error stack above: may it be related to different regional settings between the machines? Ie you have some your old machine setup for particular region/country/language, and this is different on the new box?
    Slawek Guzek
    Dynamics NAV, MS SQL Server, Wherescape RED;
    PRINCE2 Practitioner - License GR657010572SG
    GDPR Certified Data Protection Officer - PECB License DPCDPO1025070-2018-03
  • KTA8KTA8 Member Posts: 399
    Slawek_Guzek wrote: »
    Try Disabling the task scheduler in NST settings and see if it has any impact

    What do you mean with NST?
  • Slawek_GuzekSlawek_Guzek Member Posts: 1,690
    NAV Service Tier. The thing you connect to with your RTC client.

    What NAV version are you on?
    Slawek Guzek
    Dynamics NAV, MS SQL Server, Wherescape RED;
    PRINCE2 Practitioner - License GR657010572SG
    GDPR Certified Data Protection Officer - PECB License DPCDPO1025070-2018-03
  • KTA8KTA8 Member Posts: 399
    Slawek_Guzek wrote: »
    NAV Service Tier. The thing you connect to with your RTC client.

    What NAV version are you on?

    2015. I've observed that the first time I try to enter as client, it throws an error message that close the application but then I've no more problems in client mode. So, I guess that maybe it's in NAS where I found the problem but maybe it more general that I thought.
  • KTA8KTA8 Member Posts: 399
    Slawek_Guzek wrote: »
    2015. Ignore my post regarding Task Scheduler - it does not exist in 2015.

    I have googled for GetLanguageIdByAbbreviatedName and found this. It looks like you migh need to apply platform cumulative update to get it working...

    It looks like the same issue, it will check that; thanks.
  • KTA8KTA8 Member Posts: 399
    edited 2018-03-23
    Slawek_Guzek wrote: »
    2015. Ignore my post regarding Task Scheduler - it does not exist in 2015.

    I have googled for GetLanguageIdByAbbreviatedName and found this. It looks like you migh need to apply platform cumulative update to get it working...

    Finally it was the version, I guess the previous partner has copied some files without upgrading
  • arsene2000arsene2000 Member Posts: 1
    have the exact same issue, when upgrading NAV2015 from server 2012R2 to server 2019.
    @KTA8 what do you mean by "it was the version"? what did you change exactly?
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