Howdy, Stranger!
Categories
- All Categories
- 73 General
- 73 Announcements
- 66.5K Microsoft Dynamics NAV
- 18.5K NAV Three Tier
- 38.4K NAV/Navision Classic Client
- 3.6K Navision Attain
- 2.4K Navision Financials
- 115 Navision DOS
- 854 Navision e-Commerce
- 1K NAV Tips & Tricks
- 772 NAV Dutch speaking only
- 615 NAV Courses, Exams & Certification
- 2K Microsoft Dynamics-Other
- 1.5K Dynamics AX
- 262 Dynamics CRM
- 109 Dynamics GP
- 10 Dynamics SL
- 1.5K Other
- 992 SQL General
- 385 SQL Performance
- 33 SQL Tips & Tricks
- 34 Design Patterns (General & Best Practices)
- Architectural Patterns
- 10 Design Patterns
- 5 Implementation Patterns
- 53 3rd Party Products, Services & Events
- 1.7K General
- 1.1K General Chat
- 1.6K Website
- 79 Testing
- 1.2K Download section
- 23 How Tos section
- 259 Feedback
- 12 NAV TechDays 2013 Sessions
- 13 NAV TechDays 2012 Sessions
Options
Sales Return and Rework Production Order
Toddy_Boy
Member Posts: 230
Hi All
Dynamics Navision 2013
We are looking at the Sales Return Process. It's straight forward enough to receipt faulty goods back from Customers however the next step is raising some questions.
The complication comes is what we do with the items returned to us to get them to a point they can be shipped back to the customer, it is better to repair the fault and ship back rather than replace the item with a new one.
We have to perform some production rework which will include consuming extra components. So if our item number is FG-1001, would we create a production order for FG-1001 and have that consume an FG-1001 plus some extra components? An alternate thinking is we create a new item RW-1001 which consumes FG-1001 and the extra components.
Has has anyone else approached this problem? Any views would be helpful.
Dynamics Navision 2013
We are looking at the Sales Return Process. It's straight forward enough to receipt faulty goods back from Customers however the next step is raising some questions.
The complication comes is what we do with the items returned to us to get them to a point they can be shipped back to the customer, it is better to repair the fault and ship back rather than replace the item with a new one.
We have to perform some production rework which will include consuming extra components. So if our item number is FG-1001, would we create a production order for FG-1001 and have that consume an FG-1001 plus some extra components? An alternate thinking is we create a new item RW-1001 which consumes FG-1001 and the extra components.
Has has anyone else approached this problem? Any views would be helpful.
Life is for enjoying ... if you find yourself frowning you're doing something wrong
0
Answers
My personal suggestion is create a new Item RW-1001. Because if my memory is correct, for the earlier CU of NAV 2013, there will be cost calculation issue when item consume itself in production order.