Sales Order

Horse06 · 2009-12-28

I have several orders that have been invoiced, but cannot delete them from the system.
I checked the Sales Line and found the SHIPPED NOT INVOICED IS not zero and that is the problem, but this number cannot be changed.

The error message is as below:

Qty. shipped not invoiced must be 0 in Sales Line Document TYpe ='Order', Document No.='Sxxx', Line No.=xxxx'

Even I tried to delete them from the Administration - IT Administration - Data Deletion - Sales Documents to delete the order, it doesn't work either. It looks like it was being processed at that time, but when I went back to the sales order, it was still there. Any suggestion will be greatly appreciated!

DenSter · 2009-12-28

It means that items have been shipped but not invoiced. Invoice those items and you should be able to delete the order.

matttrax · 2009-12-28

Yeah, if it is shipped in the system it needs to be invoiced. If there is a mistake you still need to invoice it anyway because it has been shipped. Then you can do a credit memo to correct it.

ssingla · 2009-12-28

You can also use "Undo Shipment" which will reverse the shipment qunatity on the sales order.

Sales Order

Comments

Categories