I have several orders that have been invoiced, but cannot delete them from the system.
I checked the Sales Line and found the SHIPPED NOT INVOICED IS not zero and that is the problem, but this number cannot be changed.
The error message is as below:
Qty. shipped not invoiced must be 0 in Sales Line Document TYpe ='Order', Document No.='Sxxx', Line No.=xxxx'
Even I tried to delete them from the Administration - IT Administration - Data Deletion - Sales Documents to delete the order, it doesn't work either. It looks like it was being processed at that time, but when I went back to the sales order, it was still there. Any suggestion will be greatly appreciated!
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