NAV CLient(s) using VPN

jhanvincent14jhanvincent14 Posts: 169Member
edited 2018-11-13 in NAV Three Tier
Hello Good day.

Does anyone knows or have any idea on how to connect the NAV Client using VPN?

currently we're using FORTiClient

Thanks :)

Answers

  • JuhlJuhl Posts: 591Member
    Like normal.
    The program doesn’t know anything about network. Just point it at the server!
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  • jhanvincent14jhanvincent14 Posts: 169Member
    Juhl wrote: »
    Like normal.
    The program doesn’t know anything about network. Just point it at the server!

    hello @Juhl if im using the local network and not using VPN, it connects autmatically, but when I turn on the VPN it couldn't connect, it hast an error that it cannot connect to the server
  • JuhlJuhl Posts: 591Member
    Maybe a DNS problem.
    Try using IP instead
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  • jhanvincent14jhanvincent14 Posts: 169Member
    Juhl wrote: »
    Maybe a DNS problem.
    Try using IP instead

    Which IP? I tried using the Private IP and i got the same error. but never tried the Public IP. do I need to forward the port also ?
  • JuhlJuhl Posts: 591Member
    No forwarding needed when going through VPN.

    Can you ping/connect to the NAV server by internal ip or hostname?
    This i proberbly not a NAV issue, but rather network.
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  • jhanvincent14jhanvincent14 Posts: 169Member
    Juhl wrote: »
    No forwarding needed when going through VPN.

    Can you ping/connect to the NAV server by internal ip or hostname?
    This i proberbly not a NAV issue, but rather network.

    @Juhl yes, it can ping/connect by internal IP or Hostname. but when im using VPN it can still ping the IP of the server. but when I want to connect the nav client, it can't login. See screenshot below for reference4jd3fdyqppre.jpg
  • JuhlJuhl Posts: 591Member
    If only ip is working on vpn, then use that instead. The error is with hostname.
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  • jhanvincent14jhanvincent14 Posts: 169Member
    Juhl wrote: »
    If only ip is working on vpn, then use that instead. The error is with hostname.

    hello @Juhl :) even I use the IP it's still have the error. but if i ping using the IP it can ping through VPN
  • JuhlJuhl Posts: 591Member
    Hmm.
    Have you tried putting the hostname in the host fil on the OS, so that hostname works?

    I do this all the time without any issues.
    Is the computer part of the domain if using windows auth?
    Follow me on my blog juhl.blog
  • jhanvincent14jhanvincent14 Posts: 169Member
    Juhl wrote: »
    Hmm.
    Have you tried putting the hostname in the host fil on the OS, so that hostname works?

    I do this all the time without any issues.
    Is the computer part of the domain if using windows auth?

    what do you mean by host file? is this the ClientUserSettings.config ?

    yes, the computer is part of the domain and using the windows auth.
  • JuhlJuhl Posts: 591Member
    C:\Windows\System32\drivers\etc
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  • jhanvincent14jhanvincent14 Posts: 169Member
    Juhl wrote: »
    C:\Windows\System32\drivers\etc

    thanks for this information :) but which file do I need to open?

    09jff8iysmus.png
  • JuhlJuhl Posts: 591Member
    hosts
    then put in ip and hostname in one line.

    Works like a local DNS and overrides DNS
    Follow me on my blog juhl.blog
  • jhanvincent14jhanvincent14 Posts: 169Member
    Juhl wrote: »
    hosts
    then put in ip and hostname in one line.

    Works like a local DNS and overrides DNS

    I can't imagine how its done :( can you make it more detailed ? thanks a lot. this would be a great help
  • JuhlJuhl Posts: 591Member
    Ex.
    192.168.1.200 navserver
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  • jhanvincent14jhanvincent14 Posts: 169Member
    @Juhl Hello :)

    1l8vsed08hr0.png

    where will I put that one ? :)
  • JuhlJuhl Posts: 591Member
    After the last line
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