Business Central License is invalid?

julkifli33julkifli33 Posts: 840Member
Hi all,
I just generated customer license
but I couldnt login
it was said License Information is invalid
i tested re-download the license and then re-try
but still failed.

any idea?

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Answers

  • SanderDkSanderDk Posts: 151Member
    That does the Event viewer say?
    For help, do not use PM, but use forum instead, perhaps other people have the same question, or better answers.
  • julkifli33julkifli33 Posts: 840Member
    After put the server address, press enters
    Companies still shown.. Once click ok, then this error message appear
  • SanderDkSanderDk Posts: 151Member
    If you open the event view (eventvwr) There sould be more information.
    Could you open that and past the relevat exception(s)?
    For help, do not use PM, but use forum instead, perhaps other people have the same question, or better answers.
  • julkifli33julkifli33 Posts: 840Member
    Error message
    Server instance: DynamicsNAV130
    Tenant ID: default
    Session type: Background
    Session ID: 21
    User:
    Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavInvalidLicenseFormatException
    SuppressMessage: False
    ContainsPersonalOrRestrictedInformation: False
    DiagnosticsSuppress: True
    MessageWithoutPrivateInformation: The license information is not valid.
    SuppressExceptionCreatedEvent: False
    FatalityScope: None
    Message: The license information is not valid.
    StackTrace:
    at Microsoft.Dynamics.Nav.Runtime.NavLicense.get_LicenseModel()
    at Microsoft.Dynamics.Nav.Runtime.NavLicenseValidator.CheckIfLicenseNamedUserLimitsAreOk(NavSession session)
    at Microsoft.Dynamics.Nav.Runtime.NavSession.OpenCompany(String companyName, Boolean updateUserPersonalization, Boolean openedForRenameOrDelete)
    at Microsoft.Dynamics.Nav.Runtime.NavTaskScheduler.TaskRunnerCodeUnit.TaskSpecificInternalRun()
    Source: Microsoft.Dynamics.Nav.Ncl
    HResult: -2146233088
    StackTrace:
    at Microsoft.Dynamics.Nav.Runtime.NavLicense.get_LicenseModel()
    at Microsoft.Dynamics.Nav.Runtime.NavLicenseValidator.CheckIfLicenseNamedUserLimitsAreOk(NavSession session)
    at Microsoft.Dynamics.Nav.Runtime.NavSession.OpenCompany(String companyName, Boolean updateUserPersonalization, Boolean openedForRenameOrDelete)
    at Microsoft.Dynamics.Nav.Runtime.NavTaskScheduler.TaskRunnerCodeUnit.TaskSpecificInternalRun()
  • TommiSTommiS Posts: 1Member
    I had the same error but noticed that 2018 license is working fine with BC.
  • julkifli33julkifli33 Posts: 840Member
    I tested using NAV 2018 license in BC
    there is another error...
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