Business Central License is invalid?

julkifli33julkifli33 Posts: 822Member
Hi all,
I just generated customer license
but I couldnt login
it was said License Information is invalid
i tested re-download the license and then re-try
but still failed.

any idea?

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Answers

  • SanderDkSanderDk Posts: 14Member
    That does the Event viewer say?
  • julkifli33julkifli33 Posts: 822Member
    After put the server address, press enters
    Companies still shown.. Once click ok, then this error message appear
  • SanderDkSanderDk Posts: 14Member
    If you open the event view (eventvwr) There sould be more information.
    Could you open that and past the relevat exception(s)?
  • julkifli33julkifli33 Posts: 822Member
    Error message
    Server instance: DynamicsNAV130
    Tenant ID: default
    Session type: Background
    Session ID: 21
    User:
    Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavInvalidLicenseFormatException
    SuppressMessage: False
    ContainsPersonalOrRestrictedInformation: False
    DiagnosticsSuppress: True
    MessageWithoutPrivateInformation: The license information is not valid.
    SuppressExceptionCreatedEvent: False
    FatalityScope: None
    Message: The license information is not valid.
    StackTrace:
    at Microsoft.Dynamics.Nav.Runtime.NavLicense.get_LicenseModel()
    at Microsoft.Dynamics.Nav.Runtime.NavLicenseValidator.CheckIfLicenseNamedUserLimitsAreOk(NavSession session)
    at Microsoft.Dynamics.Nav.Runtime.NavSession.OpenCompany(String companyName, Boolean updateUserPersonalization, Boolean openedForRenameOrDelete)
    at Microsoft.Dynamics.Nav.Runtime.NavTaskScheduler.TaskRunnerCodeUnit.TaskSpecificInternalRun()
    Source: Microsoft.Dynamics.Nav.Ncl
    HResult: -2146233088
    StackTrace:
    at Microsoft.Dynamics.Nav.Runtime.NavLicense.get_LicenseModel()
    at Microsoft.Dynamics.Nav.Runtime.NavLicenseValidator.CheckIfLicenseNamedUserLimitsAreOk(NavSession session)
    at Microsoft.Dynamics.Nav.Runtime.NavSession.OpenCompany(String companyName, Boolean updateUserPersonalization, Boolean openedForRenameOrDelete)
    at Microsoft.Dynamics.Nav.Runtime.NavTaskScheduler.TaskRunnerCodeUnit.TaskSpecificInternalRun()
  • TommiSTommiS Posts: 1Member
    I had the same error but noticed that 2018 license is working fine with BC.
  • julkifli33julkifli33 Posts: 822Member
    I tested using NAV 2018 license in BC
    there is another error...
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