Automatic Updates screwing up printer selections

elmarfv

Hi guys,

I have a client who is running Navision and has a massive printer selection setup. And it is working beautifully. But their HQ is on a regular basis updating their operating system and when that is done, it screws up their printer selections. Because the printer names get changed for some reason. for example the printer name "\\printserv\HP9000,Ne04:" gets changed to "\\printserv\HP9000,Ne02:". And this results in reports being printed to wrong printers and they constantly need to update their printer selection.

Has anybody got any suggestions here?

lubost

IP addresses have changed too?

elmarfv

No, they don't have any IP addresses in their Printer Selection table.

elmarfv

I am not sure how you get IP addresses for your printers. Is that something every printer is capable of doing or do you need a special printer for that? If we change to the IP addresses will that be more likely to retain it during these updates?

lubost

You can use IP address instead of "\\printserv\HP9000,Ne04:"

You are right, not every printer has IP address.

kine

search the download section for example how to modify CU1 to ignore the Nexx suffix when searching for printer...

Savatage

are you referring to this?
http://www.mibuso.com/dlinfo.asp?FileID=25

kine

Savatage wrote:

are you referring to this?
http://www.mibuso.com/dlinfo.asp?FileID=25

You know that the answer is yes, don't you?

elmarfv

Thanks for your help guys. I implemented the fix into my clients database and hopefully it is now fixed. :P