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Return Orders Vs. Credit Memos.
Deep
Member Posts: 569
Hi All.
There are Credit Memos as well as Return orders in Navision.
When I run these, I can see that both are same and are hitting the same tables with same values.
So, can you please tell me when actually they are used. Or to be specific, what can be the specific cases where we use only a Return Order only or a Credit Memo only.
Please help.
](*,)
There are Credit Memos as well as Return orders in Navision.
When I run these, I can see that both are same and are hitting the same tables with same values.
So, can you please tell me when actually they are used. Or to be specific, what can be the specific cases where we use only a Return Order only or a Credit Memo only.
Please help.
](*,)
Regards,
Deep
India
Deep
India
0
Comments
Credit memos are for issuing credits.
They both do the same thing, but return orders breaks the receive and invoice into separate processes.
AP Commerce, Inc. = where I work
Getting Started with Dynamics NAV 2013 Application Development = my book
Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book
What does "return authorization" implies??
Deep
India
Buy something from Amazon.com and try to return it if you want to see it live in action on how return authroizations work.
AP Commerce, Inc. = where I work
Getting Started with Dynamics NAV 2013 Application Development = my book
Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book
I got it.
Deep
India
From a return order you also have the function to create return related documentation automatically like the replacement sales order, return to vendor order and replacement purchase order.
Return order works with warehouse management, where as Credit memo does not.
So if you are using warehouse management and the warehouse guy receives the goods, you'll need to create return order.
It's the same thing as Sales Order, and Sales Invoice difference.
Independent Consultant/Developer
blog: https://dynamicsuser.net/nav/b/ara3n