unable to close production order

mr._incredible
mr._incredible Member Posts: 33
This is a new Navision 4.0 SP3 install, company has only been live for several days.

Can anyone enlighten me as to what this error is and how to correct?
http://i9.photobucket.com/albums/a53/mj ... /error.jpg

Comments

  • nunomaia
    nunomaia Member Posts: 1,153
    That seems to be a custom error message implemented by your partner.
    Navision in Manufacturing gives you a warning not an error.
    Nuno Maia

    Freelance Dynamics AX
    Blog : http://axnmaia.wordpress.com/
  • kine
    kine Member Posts: 12,562
    It seems like customer forgot to post output for that order and posted just consumption... 8)
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
  • nunomaia
    nunomaia Member Posts: 1,153
    By the error message it seems :D
    Nuno Maia

    Freelance Dynamics AX
    Blog : http://axnmaia.wordpress.com/
  • mr._incredible
    mr._incredible Member Posts: 33
    kine wrote:
    It seems like customer forgot to post output for that order and posted just consumption... 8)


    I now have more info,

    The 2 line items that are causing this issue on the work order are both 0, neither item was produced. therefore no consumption.

    However, originally they had a quantity of 10 and the clerk that entered this work order, instead of changing the quantity to 0 (zero) before releasing this work order, added 2 new lines and entered them as -10 to "cancel out" the line items that were not to be produced. :roll:

    then she released the order, well since these items were not produced now we have a a negative consumption post and no output posting.. ](*,)

    how can I unrelease this work order and correct this, I don't see any way of "unposting" this mess....

    or can I delete this work order and have the clerk re-enter it correctly without effecting the G/L?
  • nunomaia
    nunomaia Member Posts: 1,153
    1 - Confirm item consumption in item ledger entries

    2 - If there isn’t any consumption / output, you can delete the Manufacturing Order / Reopen.
    Nuno Maia

    Freelance Dynamics AX
    Blog : http://axnmaia.wordpress.com/
  • mr._incredible
    mr._incredible Member Posts: 33
    nunomaia wrote:
    1 - Confirm item consumption in item ledger entries

    2 - If there isn’t any consumption / output, you can delete the Manufacturing Order / Reopen.


    it doesn't show any consumption, but it won't allow the clerk to delete and reopen the order...
  • muksha
    muksha Member Posts: 274
    Please check your reservation entries against the production order if exist then cancel the reservation. If does not exist then check your consumption entries against the production order, if consumption entry exist then you have to complete at least one quantity of output and then you can post negative adjustment of that item.
    If both type entry does not exist then please check your customisation, if any.
    Mukesh Sharma