Having a negative amount on Service Item Worksheet

Alex_Chow · 2006-11-09

Working in the service management granule, is there a reason why Navision will not allow negative amounts on the Service Item Worksheet to be posted from the Service Order?

I entered the Type as Cost with a unit price of -30.00.

But when the service order is posted, it gives an error
"The Amount must be positive in Service Invoice Line SM-12345, 30000"

How do you record discounts (not line discounts or invoice discounts) as a separate line item on the service order?

ara3n · 2006-11-09

You can add it later I guess when the sales invoice is created.

Alex_Chow · 2006-11-09

Yeah, on the sales invoice you can. However, this client of ours wants to give the discount directly on the service order, BEFORE it reaches to accounting for billing.

ara3n · 2006-11-09

you could always try and comment out the code and see what happens.

Having a negative amount on Service Item Worksheet

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