Having a negative amount on Service Item Worksheet

Alex_Chow

Working in the service management granule, is there a reason why Navision will not allow negative amounts on the Service Item Worksheet to be posted from the Service Order?

I entered the Type as Cost with a unit price of -30.00.

But when the service order is posted, it gives an error
"The Amount must be positive in Service Invoice Line SM-12345, 30000"

How do you record discounts (not line discounts or invoice discounts) as a separate line item on the service order?

ara3n

You can add it later I guess when the sales invoice is created.

Alex_Chow

Yeah, on the sales invoice you can. However, this client of ours wants to give the discount directly on the service order, BEFORE it reaches to accounting for billing.

ara3n

you could always try and comment out the code and see what happens.