Phone Calls in Relationship Management

somnathbasu9002
somnathbasu9002 Member Posts: 47
edited 2006-05-07 in NAV/Navision Classic Client
Hi,
I am going to implement Relationship management. I need to know what are the Hardware requirements for making phone calls from navision. Is it possible to record and store phone conversation in Navision? Can we use internet phone facility for that?

Comments

  • Soumyadip
    Soumyadip Member Posts: 209
    Navision used to make calles through TAPI.

    configure ur TAPI to make outgoing calls....

    H/W requirements is just a head phone with mike.

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