Printing from NAV 2015 to Outlook - Operation aborted (Exception from HRESULT: 0x80004004 (E_ABORT))

NHA
Member Posts: 3
Hi experts,
First off, i'm in no way experienced in using or administrating Navision.
I'm simply a frustrated sysadmin, that has overtaken an old and broken system, with little to no documentation, after a recent migration.
My main issue is printing from Nav 2015 to Outlook. This function works without issues on migrated devices, but not on freshly installed machines.
When I attempt to print from Navision, I get the following error message.:

We run the following.:
- Windows 11 Business, Version 23H2, OS Build 22631.5472
- Microsoft Dynamics NAV 2015, version 8.0.51706.0. (32-bit).
- Microsoft 365 MSO, Version 2505 Build 16.0.18827.20102 (64-bit).
- Document Capture for Dynamics NAV 2015 - RTC Client, Version 4.00
I have tried the following.:
- Uninstalling Office and re-installing a 32-bit version.
- Copying the Roletailored client folder (C:\Program Files (x86)\Microsoft Dynamics NAV\80\RoleTailored Client), from a machine where it is working, to one where it doesn't.
- Registering all DLL files in the folder, C:\Program Files (x86)\Microsoft Dynamics NAV\80\RoleTailored Client.
- Installing the Outlook Add-in and placing the folder with 4 DLL files into C:\Program Files (x86)\Microsoft Dynamics NAV\80\RoleTailored Client\Add-ins
- Using "Change" though control panel, to add/install the "Microsoft Office Outlook Add-in".
The issue seems rather simple, but i for some reason can't find a resolution to it.
Any help is much appreciated.
Thanks in advance.
First off, i'm in no way experienced in using or administrating Navision.
I'm simply a frustrated sysadmin, that has overtaken an old and broken system, with little to no documentation, after a recent migration.

My main issue is printing from Nav 2015 to Outlook. This function works without issues on migrated devices, but not on freshly installed machines.
When I attempt to print from Navision, I get the following error message.:

We run the following.:
- Windows 11 Business, Version 23H2, OS Build 22631.5472
- Microsoft Dynamics NAV 2015, version 8.0.51706.0. (32-bit).
- Microsoft 365 MSO, Version 2505 Build 16.0.18827.20102 (64-bit).
- Document Capture for Dynamics NAV 2015 - RTC Client, Version 4.00
I have tried the following.:
- Uninstalling Office and re-installing a 32-bit version.
- Copying the Roletailored client folder (C:\Program Files (x86)\Microsoft Dynamics NAV\80\RoleTailored Client), from a machine where it is working, to one where it doesn't.
- Registering all DLL files in the folder, C:\Program Files (x86)\Microsoft Dynamics NAV\80\RoleTailored Client.
- Installing the Outlook Add-in and placing the folder with 4 DLL files into C:\Program Files (x86)\Microsoft Dynamics NAV\80\RoleTailored Client\Add-ins
- Using "Change" though control panel, to add/install the "Microsoft Office Outlook Add-in".
The issue seems rather simple, but i for some reason can't find a resolution to it.
Any help is much appreciated.
Thanks in advance.
0
Answers
-
[Topic moved from 'NAV/Navision Classic Client' forum to 'NAV Three Tier' forum]
Regards,Alain Krikilion
No PM,please use the forum. || May the <SOLVED>-attribute be in your title!0 -
What is logged on the Event Viewer?Thanks
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Nothing logged in Event Viewer.
Unless i'm looking in the wrong logs?0 -
Windows log -> Application
This error wont be sufficient to get into the bottom of the issue.
On multiple test cases system trigger these generic error's.Thanks
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Thanks for the answer.
There is no new entry into the application log, when this error is triggered0
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