BC16 Design craches

Lefteyed
Member Posts: 43
Hi people.
I have been looking at a BC16 with CU5 installed. When I try to Design any page and adding a field it craches.
In the CU list, it says that it is fixed in CU6 and also a thing in CU7.

I have tried both to update the existing BC from 5 to 19 - and just Install a CU19 with demo database.
Both still crashes.
Anyone got same issues - or how did you manage to solve it?
Thanks.
I have been looking at a BC16 with CU5 installed. When I try to Design any page and adding a field it craches.
In the CU list, it says that it is fixed in CU6 and also a thing in CU7.

I have tried both to update the existing BC from 5 to 19 - and just Install a CU19 with demo database.
Both still crashes.
Anyone got same issues - or how did you manage to solve it?
Thanks.
0
Answers
-
Hello.
Have you updated CU on existing database? or is it completely new installation?United Kingdom0 -
Yes, I have updated both the existing BC from CU 5 to 19 (including the database) - and creating a new Demo database with clean installation of the CU 190
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The clean installation of BC 16 CU19 , is it on a separate server or PC?United Kingdom0
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DB is on a SQL server, and BC is on its own server.0
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That is fine, I get that
But you have mentioned that you have two instances. One is existing upgrade from CU 5 and one is a fresh installation with a demo database.
What I am trying to understand is that are they both installation on the same server (separate instances) or separate server? If both are on the same server then I would suggest to do the installation of the fresh copy (demo) on a separate server and check there if its still crashes or not?
In addition to above please check that you have done and followed all the steps of a CU update (both application and platform) successfully. Specially the step where you have to install (update) the control add insUnited Kingdom0 -
I have:
- SQL Server where both DB are.
- One server where the update have been tried. Multiply times
- Another server where I have installed a clean CU19
- A co-worker that have installed the clean CU19 on his PC.
- Checked the documentation for update.
- Did the update both with Admin Shell to update components and manual through BC as mentions in the documentation.0 -
I just installed CU7 - and the Designer works there.0
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