Cannot send an e-mail.

Javaid
Javaid Member Posts: 23
in NAV/Navision Classic Client
Hi

There is a function that can create a invoice PDF document and send the document via e-mail functionality.

But I got this error when the function is called. The function can create PDF document but not start the mail program.

The error is some think like automation error.

v23j6u28n9qh.png

But I have checked the Codeunit 400 "SMTP Mail" where the automation is set.

Outlook is also installed on the same mashing/server.

What is wrong here?












Answers

  • sorenhinrup
    sorenhinrup Member Posts: 136
    What version of NAV and Outlook are you using. It seems like there might be a compatability issue.
    I have seen this with older NAV versions, trying to send though an updated Office
  • Javaid
    Javaid Member Posts: 23
    Hi

    Thanks.

    My customer is running NAV2009 R2 and the version of outlook is

    0axbd8asipj2.png

    Do you thing there is a compatibility issue?

  • sorenhinrup
    sorenhinrup Member Posts: 136
    With a NAV2009R2 compatability with any newer office solution is the most likely.

Categories