Cannot login to Business Central mobile app after first login

ufuk
ufuk Member Posts: 514
in NAV Three Tier
Hi,

When I restart IIS, I can login to BC mobile client in first attempt. But when I close app and try to connect again, app cannot connect to the server. This is valid for all users. First login is ok but further attempts always fail unless I restart IIS.

Authentication is windows and certificate is from a trusted authority. I tried with a domain user and a local user but result is always same. Also tried several authentication combination on IIS but nothing changed. This issue only occurs on mobile, web client works as expected.

Does anyone have an idea about that?

Thanks,
Ufuk Asci
Pargesoft

Answers

  • irasoelbaks
    irasoelbaks Member Posts: 119
    Please check the Windows Event Viewer on the Nst machine en webserver machine for errors and warnings. More information should be listed there.
  • ufuk
    ufuk Member Posts: 514
    Thank you but already did it
    Ufuk Asci
    Pargesoft
  • irasoelbaks
    irasoelbaks Member Posts: 119
    Maybe the server hangs or crashes after you logged in because of some rare error in the page you opened. Try to connect the Microsoft Cronus database and see if that makes a difference. If so, the cause lies somewhere in your BC database.

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