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Sales Credit Memo Discount Error

OCWOCW Member Posts: 7
in NAV/Navision Classic Client
Sales Invoice had a discount of 25%. When a sales return is made Sales Credit Memo has picked 30%. The Sales Credit Memo has posted with the incorrect discount. How can we solve this error?

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    Developer101Developer101 Member Posts: 528
    Reverse the wrongly post sales credit by using copy document method preferably then raise the new credit note for the sales invoice with same copy document. Copy document essentially is more accurate process of reversing the documents.
    United Kingdom
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