Job Queue notification - stuck in process

Karenh
Karenh Member Posts: 209
in NAV Three Tier
On a new upgrade to 2017, we have job queue set up for Notification Dispatcher. Periodically, the job queue creates a 2nd record for itsself, sets the job queue category to NOTIFYNOW, and repeatedly sends the email notifications until the job queue entry with a status of PROCESS, until the job queue entry is stopped. I don't see in the code where it inserts another record of the job queue nor sets the category to NOTIFYNOW. Users who get all the notifications are not happy. Has anyone else seen this?

Answers

  • Slawek_Guzek
    Slawek_Guzek Member Posts: 1,690
    NOTIFYNOW queue entries come usually from Workflows, from various responses which create notifications.
    Slawek Guzek
    Dynamics NAV, MS SQL Server, Wherescape RED;
    PRINCE2 Practitioner - License GR657010572SG
    GDPR Certified Data Protection Officer - PECB License DPCDPO1025070-2018-03
  • Karenh
    Karenh Member Posts: 209
    They are using workflows, and the notifications are for document approvals. But why would it send the same notification repeatedly?
  • Slawek_Guzek
    Slawek_Guzek Member Posts: 1,690
    Maybe you have more than one NST services, and both are set up to process the Job Queue / Task Scheduler?
    Slawek Guzek
    Dynamics NAV, MS SQL Server, Wherescape RED;
    PRINCE2 Practitioner - License GR657010572SG
    GDPR Certified Data Protection Officer - PECB License DPCDPO1025070-2018-03
  • Karenh
    Karenh Member Posts: 209
    No, only one. But thanks for the idea.

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