Return Orders

Luis_SSLuis_SS Member Posts: 5

I sold 50 items via Sales Order.

Now I am creating Return order with the respective Sales Order but the system is allowing me to take more then 50 items.

and also is allowing me to create so many return order with that sales order.

How can i restrict it? it is standard?

Thanks in Advance.


  • Slawek_GuzekSlawek_Guzek Member Posts: 1,688
    What happens if you restrict your system to not to allow more that what was originally sold, but the customer by mistake send back more items than has been intially sold?


    Slawek Guzek
    Dynamics NAV, MS SQL Server, Wherescape RED;
    PRINCE2 Practitioner - License GR657010572SG
    GDPR Certified Data Protection Officer - PECB License DPCDPO1025070-2018-03
  • Luis_SSLuis_SS Member Posts: 5
    How i can restrict the system? my gold is the customer only return less than the original sales order? i´m quite noob in dynamics nav, still learning all the process.

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