NAV 2017 WebClient - Change Company

Jan_Veenendaal
Jan_Veenendaal Member Posts: 207
in NAV Three Tier
For <reasons> I am testing a technical upgrade from NAV2016 cu15.1 to NAV2017 cu3.

Now in the webclient I am not able to open the 'My Settings' page. This page works OK in the original environment, and it also works ok in a NAV2017 cu3 CRONUS.

Any ideas?
Jan Veenendaal

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Answers

  • mjc
    mjc Member Posts: 4
    What is de error message you get? Maybe the eventlog gives you more information?
  • Jan_Veenendaal
    Jan_Veenendaal Member Posts: 207
    I get no message at all - not in the client, not in the event log. I click 'My Settings' (from the top-right menu that opens when you click on the user icon), and nothing happens.

    Debugging reveals nothing, no NAV code is executed.
    Jan Veenendaal
  • aceX
    aceX Member Posts: 166
    Did you try with different browsers?
  • Jan_Veenendaal
    Jan_Veenendaal Member Posts: 207
    Used IE, Chrome and Firefox. None works.
    Jan Veenendaal
  • teojurado
    teojurado Member Posts: 6
    antipopups Config?.. antivirus? firewall? ...
  • Jan_Veenendaal
    Jan_Veenendaal Member Posts: 207
    It works OK on the same machine, from the same server, for the original NAV2016 environment, and for the CRONUS NAV2017. Just not in the technically updated enviroment.

    Before I asked the question, I have also installed everything locally (all 3 options). I got the same result.
    Jan Veenendaal
  • Jan_Veenendaal
    Jan_Veenendaal Member Posts: 207
    edited 2017-05-05 Answer ✓
    This issue has been submitted to Microsoft, and since then has been included in the documentation for technical upgrades from NAV2016 to NAV2017: here:

    https://msdn.microsoft.com/en-us/dynamics-nav/resolve-mysettings-page-after-upgrade
    Jan Veenendaal

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