POS Client Receipt Printing!

ehcorp
ehcorp Member Posts: 5
in NAV Three Tier
Hi,

Please help me solve the issue of double receipt printing. I am using NAV 2015 with LS Retail, whenever I cash out an invoice for a customer the printer prints directly 2 identical copies of the same invoice. I am using OPOS pos printer in the hardware profile because the printer attached doesn't have an OPOS ADK.

Thanks in advance.

Answers

  • ondercin
    ondercin Member Posts: 15
    Check the printer properties, perhaps the # of copies is set to 2...
    Change the default printer to an Adobe PDF printer, and see if the receipt printer prints once then the Adobe attempts to print.
  • ehcorp
    ehcorp Member Posts: 5
    Thanks ondercin, I checked previously the # of copies in the printer properties and everything is OK, I will try with PDF to verify if it is from Navision or not. I also modified the POS OPOS Receipt report and now I am getting one invoice but with a white space around 15mm and another cut, so now when I print I get the invoice correctly with a cut and additional white paper and another cut ... very weird :/.

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