POS Client Receipt Printing!

ehcorp

Hi,

Please help me solve the issue of double receipt printing. I am using NAV 2015 with LS Retail, whenever I cash out an invoice for a customer the printer prints directly 2 identical copies of the same invoice. I am using OPOS pos printer in the hardware profile because the printer attached doesn't have an OPOS ADK.

Thanks in advance.

ondercin

Check the printer properties, perhaps the # of copies is set to 2...
Change the default printer to an Adobe PDF printer, and see if the receipt printer prints once then the Adobe attempts to print.

ehcorp

Thanks ondercin, I checked previously the # of copies in the printer properties and everything is OK, I will try with PDF to verify if it is from Navision or not. I also modified the POS OPOS Receipt report and now I am getting one invoice but with a white space around 15mm and another cut, so now when I print I get the invoice correctly with a cut and additional white paper and another cut ... very weird .