Changing Help Server Location

Answers

• postsaurav Member Posts: 708

  2016-11-13

  Hi,
  Did you try to Restart the Help Server website from IIS after changing the web.config?

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  Saurav Dhyani
  
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• eYe Member Posts: 169

  2016-11-14

  I restarted the website, I restarted IIS, I even restarted the server - no luck.

  Kind Regards,
  Ewald Venter

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• Nutster Member Posts: 4

  2016-11-14 edited 2016-11-14

  Look on the client machine. Shut down any running NAV sessions. Launch Windows Explorer and make sure you have set your Explorer options to show hidden files. Go to %APPDATA%\Microsoft\Microsoft Dynamics NAV\. You may need to go into a directory based on your NAV version (Mine is 90) in that directory. Open ClientUserSettings.config in Notepad or similar text editor. Look for the entry "Help Server". Set the value to your actual server then save and exit the file. Launch NAV and try using help. See the difference.
  
  Please note, this is only tested on my instance of NAV 2016, version 9.0, so older versions may behave differently, but most newer versions should be similar.
  
  Edit: Oh, you are talking about the web client. I have not worked with configuring that yet, so I can't help you that much. Sorry about that.

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• eYe Member Posts: 169

  2016-11-14 Answer ✓

  Only edited the web.config for the default instance and not on the additional service instances.
  It's working now, thanks for the replies.

  Kind Regards,
  Ewald Venter

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