Print Invoice & CN - 2 times instead of 1 only certain Users

Hi Sirs,
Would like to ask, is there anyone can assist to understand what is the issue for the abovementioned.


User A --> Print Invoice/ CN --> select page 1 --> print output is page 1 x 2times.
User B --> Print Invoice/ CN --> select page 1 --> print output is page 1 x 1time only

**only a few users having this issue. even when move over to other PCs still the same.

action taken;
delete the zup file


Answers

  • Jan_VeenendaalJan_Veenendaal Member Posts: 206
    What version of NAV? Newer versions store the user settings in the database, not in the zup.

    It could also be a setting in the windows 'printing preferences' for these users - if you are using 'roaming profiles' or a remote desktop environment than this will move with the user to all pc's
    Jan Veenendaal
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