Print Invoice & CN - 2 times instead of 1 only certain Users

stan2009

Hi Sirs,
Would like to ask, is there anyone can assist to understand what is the issue for the abovementioned.


User A --> Print Invoice/ CN --> select page 1 --> print output is page 1 x 2times.
User B --> Print Invoice/ CN --> select page 1 --> print output is page 1 x 1time only

**only a few users having this issue. even when move over to other PCs still the same.

action taken;
delete the zup file

Jan_Veenendaal

What version of NAV? Newer versions store the user settings in the database, not in the zup.

It could also be a setting in the windows 'printing preferences' for these users - if you are using 'roaming profiles' or a remote desktop environment than this will move with the user to all pc's