Charge Invoice with no value entry

kelseykong@hotmail.com
kelseykong@hotmail.com Member Posts: 87
in NAV Three Tier
The NAV version is NAV 2013. I found one sales invoice that only contains one charge item, and there is no value entry associated with this sales invoice. I tried to post charge invoices without assigning to any shipment or return receipt, the system doesn't allow me to do so. Would you please let me know when a charge item can be posted without any value entry generated? May I also get your suggestion about how to fix this issue?

Thank you!

Best Answer

Answers

  • Yachty
    Yachty Member Posts: 17
    That should not be the case, if all lines of the original sales order (if that was the source) are posted. I could only think of this, if you assign the charge to a unposted line in the sales order and this line has not been posted yet.
  • kelseykong@hotmail.com
    kelseykong@hotmail.com Member Posts: 87
    Jotti

    Thank you very much for your feedback. I tested at my end and found NAV errors out in this scenario.

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