Credit Memo without taking back the stock.

thomast
thomast Member Posts: 102
in NAV Three Tier
Hi All,

Is it not posible to make a credit memo without impacting the stock? For example, you realize that you have invoiced at incorrect values and want to "re-invoice" at another amount? Do you have to actually take back the item?

Cheers, Thomas.

Answers

  • distrisoft_larbi
    distrisoft_larbi Member Posts: 17
    Hi Thomas,

    If you invoiced your customer with a higher price than it should be, you can use a credit memo and use a "charge (item)" on your Cr. Memo Line, before that you have to setup a "charge item" and call it per example "PRICECORRECTION".
    On your Cr. Memo Line, just set 1 as a quantity and the difference between your sales invoice line price and the price that should be invoiced. Once done, you have to assign your item charge and get your shipment lines.

    With this way, there is no impact on your stock.

    Hope that can help you.

    Have a nice day.

    Regards,
    Larbi

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