I have license for 12 nav users but only 9 concurrent users are allowed.

kmanjang
kmanjang Member Posts: 9
in NAV/Navision Classic Client
I have deploy a Nav license for a client which has 12 concurrent users , after deploying, i realise that only 9 users can log on at the same time. When i checked the license information it display 12 licensed. Any help be greatly appreciated.

Answers

  • Wisa123
    Wisa123 Member Posts: 309
    I guess you already restarted the service tier right?
    Changes to the license will only work if you restart it.

    If so check your ActiveSession table, maybe there are some dead sessions that don't do anything but still take up licenses.
    Austrian NAV/BC Dev
  • kmanjang
    kmanjang Member Posts: 9
    Yes i have restarted the service tier as well as check the ActiveSession table and it showed 9 sessions.
  • Belias
    Belias Member Posts: 2,998
    are there 2 nav servers in load balancing, maybe?
    -Mirko-
    "Never memorize what you can easily find in a book".....Or Mibuso
    My Blog
  • kmanjang
    kmanjang Member Posts: 9
    No , there is just one Nav server and all clients connect to that server.
  • yukon
    yukon Member Posts: 361
    is it same as your problem? forum.mibuso.com/discussion/comment/290244/#Comment_290244
    Make Simple & Easy
  • kmanjang
    kmanjang Member Posts: 9
    yes this is my problem . Only that i am not on sql server
  • kriki
    kriki Member, Moderator Posts: 9,121
    Not on SQL Server? You're on Azure with NAV2016?
    Regards,Alain Krikilion
    No PM,please use the forum. || May the <SOLVED>-attribute be in your title!

  • kmanjang
    kmanjang Member Posts: 9
    No, the client have Nav 5.0 deploy for them
  • kriki
    kriki Member, Moderator Posts: 9,121
    So that means you don't have a servicetier but a native database server.
    Is it possible some NAS'ses are running?
    Regards,Alain Krikilion
    No PM,please use the forum. || May the <SOLVED>-attribute be in your title!

  • kmanjang
    kmanjang Member Posts: 9
    YES kriki, Thats true. I have the Native database server
  • jopagames
    jopagames Member Posts: 1
    kmanjang wrote: »
    YES kriki, Thats true. I have the Native database server

    Linense file have 2 different places for storing "concurent connections number".
    One place keeps number only for showing users in "About" box.
    Second place - for keeping REALLY number of users.

    This "number of users" may be diffirent in difgirent pleces. (usualy is equal)

    You may send me your *.flf file and I try to check this error.
    (send file with private message, of course!)

    Sorry for my awful English ;)

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