I have license for 12 nav users but only 9 concurrent users are allowed.

kmanjang

I have deploy a Nav license for a client which has 12 concurrent users , after deploying, i realise that only 9 users can log on at the same time. When i checked the license information it display 12 licensed. Any help be greatly appreciated.

Wisa123

I guess you already restarted the service tier right?
Changes to the license will only work if you restart it.

If so check your ActiveSession table, maybe there are some dead sessions that don't do anything but still take up licenses.

kmanjang

Yes i have restarted the service tier as well as check the ActiveSession table and it showed 9 sessions.

Belias

are there 2 nav servers in load balancing, maybe?

kmanjang

No , there is just one Nav server and all clients connect to that server.

yukon

is it same as your problem? forum.mibuso.com/discussion/comment/290244/#Comment_290244

kmanjang

yes this is my problem . Only that i am not on sql server

kriki

Not on SQL Server? You're on Azure with NAV2016?

kmanjang

No, the client have Nav 5.0 deploy for them

kriki

So that means you don't have a servicetier but a native database server.
Is it possible some NAS'ses are running?

kmanjang

YES kriki, Thats true. I have the Native database server

jopagames

kmanjang wrote: »

YES kriki, Thats true. I have the Native database server

Linense file have 2 different places for storing "concurent connections number".
One place keeps number only for showing users in "About" box.
Second place - for keeping REALLY number of users.

This "number of users" may be diffirent in difgirent pleces. (usualy is equal)

You may send me your *.flf file and I try to check this error.
(send file with private message, of course!)

Sorry for my awful English