Can anyone help with installing NAV 2015 RTC on a user's PC?

Pretzel
Pretzel Member Posts: 2
in NAV Three Tier
Hi,

I've installed the RTC no issues for plenty of users in the past, however I can't seem to figure this one out. Whenever I go to install the RTC on the user's PC, this error appears:
<img src="https://us.v-cdn.net/5022383/uploads/FileUpload/e5/1d7be032c3d26c608be400cb9d007a.png&quot; />

I have obviously installed Visual C++ Re distributable:
<img src="https://us.v-cdn.net/5022383/uploads/FileUpload/04/cd4445384fb0d72d620d8ee5db09ab.png&quot; />

I am currently running Windows 10 x64 and have had no issues on many other user's PC's here in the office.

Thanks.

Answers

  • postsaurav
    postsaurav Member Posts: 708
    Hi,

    It seems to me that you are running the RTC Installation only from the Role Tailored Client Exe.

    I would suggest to Run as below -
    1. Run the Setup as administrator.
    2. Select Choose From a Installation options.
    3. Select Client and then install the product.

    There might be other pre-requisites which are missing in system. If you install by above mentioned approach all pre-requisites component required will be installed.

    You might have Visual C++ Different version installed. Try above steps and let me know the results.
    Thanks & Regards,
    Saurav Dhyani

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  • Pretzel
    Pretzel Member Posts: 2
    Hi Saurav,

    Will get back to you with results shortly, thank you.

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