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Problem in opening RTC

manisha28manisha28 Member Posts: 6
edited 2010-07-01 in NAV Three Tier
I am facing problem in opening RTC.while openening RTC,only first screen appears for a moment,then an error appears for Microsoft.Dynamics.Nav.Client.i have reinstalled it many times,but it comes to me with the same error.

[img][/img]

](*,) ](*,) ...........

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    kinekine Member Posts: 12,562
    1st rule - after you have some error, check the event log for more info about the error... :wink:
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
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    manisha28manisha28 Member Posts: 6
    I have checked Event Log sheet. It shows two errors :
    - .Net Runtime 2.0 error reporting
    - Microsoft.Dynamics.NAV.Client

    ....waiting for ur Reply
  • Options
    kinekine Member Posts: 12,562
    Your bitmaps are not showing the erro message... please, copy and paste the text from event viewer (right click on the event entry and select "Copy - Copy details as text"). You can remove the XML part...
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
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    manisha28manisha28 Member Posts: 6
    After running the RTC, it contains 2 errors as shown in the event viewer.
    1 - .Net Runtime 2.0 error reporting
    ID - 5000
    Details - .Net Runtime 2.0 error reporting

    2- Microsoft.Dynamics.Nav.Client
    Results for: Microsoft Product: .NET Framework; Version: 2.0.50727.1433; Event ID: 0; Event Source: Microsoft.Dynamics.Nav.Client; File Name: EventLogMessages.dll;


    I have attached both error messages also.
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    ajhvdbajhvdb Member Posts: 672
    Wow, it looks just like a NAV error. Not really descriptive. Hope someone from MS reads this.

    Do other .NET applications work on this computer (not related to NAV).
    Create dynamic Excel or Word documents, ReportX
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    kinekine Member Posts: 12,562
    How did you install the RTC? Just running the Setup and installing it? Have you installed .net 3.5?
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
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    WaldoWaldo Member Posts: 3,412
    I ran into the same error today at a customer .. no solution yet.
    Seems that .NET 2.0 is causing problems.
    We have been running fine for 2 months, but all of a sudden the server starts crashing .. and keeps crashing. Reinstall of the app doesn't help. Upgrade to latest build doesn't help either... .
    We're running on Windows 2003 and will try to reinstall on Windows 2008.

    Weird thing is that the .NET Framework 2.0 in the "add/remove programs" shows NAV-icons.. . Removing this version of .NET framework isn't allowed... Why, I don't know, but the infrastructure guys from the customer will try to do it.

    Eric Wauters
    MVP - Microsoft Dynamics NAV
    My blog
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    kinekine Member Posts: 12,562
    The .NET component is not in add/remove because it is Windows components and thus you need to go into add/remove windows component part...
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
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    WaldoWaldo Member Posts: 3,412
    I know .. I just didn't know the right terms ..
    anyway, it wasn't possible.

    I didn't hear anything from the infrastructure people just yet :-(

    Eric Wauters
    MVP - Microsoft Dynamics NAV
    My blog
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    WaldoWaldo Member Posts: 3,412
    Well, I think we found the problem ..

    A negative result for the cue to display. ](*,)

    For a cue in an activity page, you need an integer. If it's a flowfield, cool, drilldown works out-of-the-box. If not, you can calculate the integer through a function.
    BUT,
    make sure the integer is not negative, els you're in trouble. The client crashes with error message ..

    Be warned :mrgreen:

    Eric Wauters
    MVP - Microsoft Dynamics NAV
    My blog
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