Cannot change Salesperson/Purchaser Code after APPROVED ?

aquawater
aquawater Member Posts: 71
edited 2012-07-30 in NAV/Navision Classic Client
Hi NAV Expert,

After PO has been approved, somehow we need to update/change some information in the PO.
And we also need to change Purchaser Code, because the particular staff already resigned.
But when you try to change the Purchaser Code, system always throw the following message.
Microsoft Dynamics NAV
You must cancel the approval process if you wish to change the Purchaser Code.
OK

Please help. How do we cancel approval process when everything has been APPROVED.
I have tried CANCEL APPROVAL REQUEST, but it wont work.

Notes...
1. CANCEL APPROVAL REQUEST
2. RE-OPEN

cannot reopen before Cancel Approval Request.

Answers

  • aquawater
    aquawater Member Posts: 71
    no clue ??
    It seems to be a bug for me. :shock:
  • mmizgiris
    mmizgiris Member Posts: 4
    Hi,
    You should be able to cancel approval. Are you getting some error?

    Regards
  • jannestig
    jannestig Member Posts: 1,000
    Why not just create the PO again and delete the other one assuming you havent invoiced it?

    or try reopen
  • aquawater
    aquawater Member Posts: 71
    Try this:

    Setting in Approval Templates. 
    Approval Code	Approval Type	Document Type	Limit Type	Additional Approvers	Enabled	Table ID
P-ORDER	Sales Pers./Purchaser	Order	Approval Limits	No	Yes	38
    Scenario:
    1. Create PO
    2. Select a purchaser code
    3. Send for approval
    4. All relevant Purchasers approved
    Hence all records in Approval Entries are APPROVED.
    5. In PO, try to re-open and change Purchaser Code.

    I will get the error message:
    You must cancel the approval process if you wish to change the Purchaser Code.

    Try to "Cancel Approval Request", it does nothing. No error, No warning.
  • aquawater
    aquawater Member Posts: 71
    jannestig wrote:
    Why not just create the PO again and delete the other one assuming you havent invoiced it?
    or try reopen

    * we have 20-30 POs, you want Purchaser to create all 30 POs again ?
    * re-open... it's been RE-OPENED.
  • vaibhavgoel_1
    vaibhavgoel_1 Member Posts: 7
    The approval should be rejected. If you are not able to reject the order, it is a bug,i guess. you can rectify the error (bug) as I had done the same, long time back.
  • aquawater
    aquawater Member Posts: 71
    :thumbsup:

    So we should CANCEL APPROVAL REQUEST first thing first.
    not RE-OPEN then CANCEL APPROVAL REQUEST.

    Sigh....
  • Bunny444
    Bunny444 Member Posts: 12
    This post was very helpful....
    But does this work for NAV 2009 as well? It works fine with NAV 5.0.

    Thanks.....

Categories