Cannot change Salesperson/Purchaser Code after APPROVED ?

aquawater

Hi NAV Expert,

After PO has been approved, somehow we need to update/change some information in the PO.
And we also need to change Purchaser Code, because the particular staff already resigned.
But when you try to change the Purchaser Code, system always throw the following message.

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Microsoft Dynamics NAV

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You must cancel the approval process if you wish to change the Purchaser Code.

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OK

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Please help. How do we cancel approval process when everything has been APPROVED.
I have tried CANCEL APPROVAL REQUEST, but it wont work.

Notes...
1. CANCEL APPROVAL REQUEST
2. RE-OPEN

cannot reopen before Cancel Approval Request.

aquawater

no clue ??
It seems to be a bug for me. :shock:

mmizgiris

Hi,
You should be able to cancel approval. Are you getting some error?

Regards

jannestig

Why not just create the PO again and delete the other one assuming you havent invoiced it?

or try reopen

aquawater

Try this:

Setting in Approval Templates.

Approval Code	Approval Type	Document Type	Limit Type	Additional Approvers	Enabled	Table ID
P-ORDER	Sales Pers./Purchaser	Order	Approval Limits	No	Yes	38

Scenario:
1. Create PO
2. Select a purchaser code
3. Send for approval
4. All relevant Purchasers approved
Hence all records in Approval Entries are APPROVED.
5. In PO, try to re-open and change Purchaser Code.

I will get the error message:

You must cancel the approval process if you wish to change the Purchaser Code.

Try to "Cancel Approval Request", it does nothing. No error, No warning.

aquawater

jannestig wrote:

Why not just create the PO again and delete the other one assuming you havent invoiced it?
or try reopen

* we have 20-30 POs, you want Purchaser to create all 30 POs again ?
* re-open... it's been RE-OPENED.

vaibhavgoel_1

The approval should be rejected. If you are not able to reject the order, it is a bug,i guess. you can rectify the error (bug) as I had done the same, long time back.

aquawater

:thumbsup:

So we should CANCEL APPROVAL REQUEST first thing first.
not RE-OPEN then CANCEL APPROVAL REQUEST.

Sigh....

Bunny444

This post was very helpful....
But does this work for NAV 2009 as well? It works fine with NAV 5.0.

Thanks.....