NAV 2009: nothing happens when i press the install buttom...

kongmik
kongmik Member Posts: 7
edited 2009-10-11 in NAV/Navision Classic Client
Hello.

See the picture (sorry for the language...its danish). When I want to install and press the "Microsoft Dynamics NAV" nothing happens. I have try it before. My collegue's works just fine.

Any idea why? Is it a windows problem?

Best regards
Michael

Comments

  • TonyH
    TonyH Member Posts: 223
    Have you tried to re-download the binaries?


    t
  • mthomsen
    mthomsen Member, Microsoft Employee Posts: 5
    Try running setup.exe directly rather than using the install link on the Autorun screen.
    Michael Svanholm Thomsen [MSFT]
    Lead Program Manager, Microsoft Dynamics NAV Server & Tools
    --
    This posting is provided "AS IS" with no warranties, and confers no rights.
  • kongmik
    kongmik Member Posts: 7
    Hey

    Tony H what do you mean by: "Have you tried to re-download the binaries?"

    mthomsen: Yes when i press the setup.exe nothing happen too.
  • TonyH
    TonyH Member Posts: 223
    I've found sometime that when I copy from drive to drive, or network/extranet to local that the files can go a bit squiffy, so I re-download them again to my local.

    Have you tried that?

    t
  • kongmik
    kongmik Member Posts: 7
    I have just tried to re-download the NAV2009-installation package and neither does the setup.exe file or the install field in the autorun screen work!

    Hmmm i feel like.... reinstalling windows!!
  • ta5
    ta5 Member Posts: 1,164
    Hi
    We have the same problem. Did you find out anything?
    Thanks
    Thomas
  • kongmik
    kongmik Member Posts: 7
    No sorry. I have not tried to reinstall windows yet. So i dont no if that could be a solution.
  • ta5
    ta5 Member Posts: 1,164
    Strange thing:
    On another vista machine it worked as expected. On the bad one changing the user to domain admin helped, so the setup worked. It's a demo environment anyway, so I don't bother :whistle:
  • Peter_Wibeck_[MSFT]
    Peter_Wibeck_[MSFT] Member, Microsoft Employee Posts: 78
    I have seen this happen when windows installer are running something else in the background and when "setup.exe" or "msiexec.exe" hangs. The fix is normally to check in "Task manager" for those process and if you find "setup.exe" kill that process. If you find "msiexec.exe" only, you will most likely need to wait for it to finish. It may help to restart the machine. If you are brave you can try to kill those processes also.

    Above help is provided as is without any guaranty. But I hope it will give you some ideas around the problem.
    “This posting is provided "AS IS" with no warranties, and confers no rights.”

    Peter Wibeck
    Software Development Engineer in Test
    Dynamics NAV Server and Installer team
    http://blog.wibeck.org/
  • ta5
    ta5 Member Posts: 1,164
    Hi Peter
    Thanks for the input. I'll try next time.
    Thomas
  • kriki
    kriki Member, Moderator Posts: 9,127
    [Topic moved from 'NAV 2009' forum to 'NAV/Navision' forum]
    Regards,Alain Krikilion
    No PM,please use the forum. || May the <SOLVED>-attribute be in your title!

  • hvdhoeven
    hvdhoeven Member Posts: 99
    kongmik wrote:
    No sorry. I have not tried to reinstall windows yet. So i dont no if that could be a solution.

    I had the same problem and reistalled win7. That cleared the problem...
    Hans

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