Problems with export to Excel/Word stylesheets

Hello,

I've recently finished upgrading a client's database from 4.2 to 5.0 (by merging all code to a 5.0 database). My problem is that the Excel/Word shortcut buttons don't work. I've done a search for style sheets on this forum, and it has helped me a little. I've executed codeunit 403 so that everything should be correctly set up, but still I'm missing something. When I try executing the Excel/Word buttons, nothing happens.

I've tried comparing data in the appropriate tables (Send-to Program and Style Sheet) with what's entered in a standard 5.0 Cronus database, and I can't spot any difference. I thought maybe it was a faulty installation, but I've also tried exporting all of the data in the database and importing it in a local database, but the error is still there.

The only difference I've been able to detect between the customer database and a standard 5.0 database, is when you select "Send options". It gives the error message that "The program to launch has not been defined in the 'Send-To Program' table." However, when I run that table everything seems kosher. Both Excel.Exe and Winword.Exe are set up identical to what's entered in the standard 5.0 database.

In advance, thanks for any help on this.