Error with Vista compatiblity hotfix

JDK · 2009-02-26

Hi,
I have installed Navision client 4.3 and it will not run because of the Vista compatibility issue.

So I downloaded KB931841 and tried to run the Platform Rollup exe and I received this error:

"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program".

I also noticed their was no zip file for the client.

Has anybody else experienced this?

I only have a Customer Source login so I can't get to Partner Source for any help.

HELP! ](*,)

Thanks so much...

ara3n · 2009-02-26

Hello JDK

The simplest solution is to get 5.o sp1 executable and use them instead of getting hotfixes.

Is that an option?

JDK · 2009-02-26

Thanks for the suggestion, but No. Actually it is not an option right now because that also requires a Partner Source login or money, in which case I don't have either!

Any other suggestions?

ajhvdb · 2009-02-26

According to this list http://dynamicsuser.net/blogs/waldo/arc ... 9-rtm.aspx

you need to re-download the DVD, it's all included.

ara3n · 2009-02-26

JDK wrote:

Thanks for the suggestion, but No. Actually it is not an option right now because that also requires a Partner Source login or money, in which case I don't have either!

Any other suggestions?

check your new messages.

i4tost · 2009-02-27

You must run this update as administrator (special option in Vista). If you only click on inctall file you will never install hotfix.

Error with Vista compatiblity hotfix

Comments

Categories