Posted Credit Memo Lines gets deleted

Comments

• kriki Member, Moderator Posts: 9,121

  2008-05-09

  What do you mean with "but in the lines its showing 'lines deleted' "?

  Regards,Alain Krikilion
  No PM,please use the forum. || May the <SOLVED>-attribute be in your title!
  
  

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• DaveT Member Posts: 1,039

  2008-05-09

  Hi Vineet,
  
  Are you sure it's not "Deleted Document" - This happen if a user creates a credit memo and deletes it without posting. The system records it with a line having a description "Deleted Document". This is to keep a record of each credit memo in the sequence for audit purposes.
  
  P.S. Navigate on the credit memo reference to check for postings

  Dave Treanor
  
  Dynamics Nav Add-ons
  http://www.simplydynamics.ie/Addons.html

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• Vineet Member Posts: 3

  2008-05-13

  Hi Dave,
  
  Thanks a lot for your reply.It is "deleted document".
  But how i can get it back .

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• DaveT Member Posts: 1,039

  2008-05-13

  Hi Vineet,
  
  If I'm correct on what occurred then the credit memo did not post but just deleted before posting.
  
  Have you tried to navigate on the credit memo ? - it should just return the posted sales credit memo line which meant the credit was not posted to your ledgers.
  
  Unfortunately there is no way to retreive the lines but if it's not a actual credit (posted to your ledgers) do you need the lines ?

  Dave Treanor
  
  Dynamics Nav Add-ons
  http://www.simplydynamics.ie/Addons.html

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