Posted Credit Memo Lines gets deleted

Vineet
Vineet Member Posts: 3
edited 2008-05-13 in Navision Attain
The lines gets deleted from a Posted Credit Memo,the header is still there but in the lines its showing 'lines deleted'. How can i retreive the lines and update the table or please suggest me an alternative solution.

Comments

  • kriki
    kriki Member, Moderator Posts: 9,121
    What do you mean with "but in the lines its showing 'lines deleted' "?
    Regards,Alain Krikilion
    No PM,please use the forum. || May the <SOLVED>-attribute be in your title!

  • DaveT
    DaveT Member Posts: 1,039
    Hi Vineet,

    Are you sure it's not "Deleted Document" - This happen if a user creates a credit memo and deletes it without posting. The system records it with a line having a description "Deleted Document". This is to keep a record of each credit memo in the sequence for audit purposes.

    P.S. Navigate on the credit memo reference to check for postings
    Dave Treanor

    Dynamics Nav Add-ons
    http://www.simplydynamics.ie/Addons.html
  • Vineet
    Vineet Member Posts: 3
    Hi Dave,

    Thanks a lot for your reply.It is "deleted document".
    But how i can get it back .
  • DaveT
    DaveT Member Posts: 1,039
    Hi Vineet,

    If I'm correct on what occurred then the credit memo did not post but just deleted before posting.

    Have you tried to navigate on the credit memo ? - it should just return the posted sales credit memo line which meant the credit was not posted to your ledgers.

    Unfortunately there is no way to retreive the lines but if it's not a actual credit (posted to your ledgers) do you need the lines ?
    Dave Treanor

    Dynamics Nav Add-ons
    http://www.simplydynamics.ie/Addons.html

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