Error messages that are not understood

shreenivasvaidya
shreenivasvaidya Member Posts: 28
edited 2007-10-26 in NAV/Navision Classic Client
Hello experts,

I recently got following error messages .Please tell how to remove the error.

1)I created a sales order & then followed the path - (order->functions).I got an error message saying 'Division by zero. 0/0

2)If error meessages point to line nos. 10000,20000 or 70000 ,where should we try to find the error?
Shreenivas Vaidya

Comments

  • jannestig
    jannestig Member Posts: 1,000
    Run the debugger and it should tell you which field contains a 0 if not look for what contains a 0 by zooming on the line it may be a base amount,

    are the lines just normal item lines ?
  • David_Cox
    David_Cox Member Posts: 509
    How were the lines entered, manual or by some modified code.

    This could be that the line type is Item. and the "Qty. Per Unit of Measure" is 0
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  • DenSter
    DenSter Member Posts: 8,307
    shreenivasvaidya wrote:
    I created a sales order & then followed the path - (order->functions).I got an error message saying 'Division by zero. 0/0
    :-k This doesn't make sense to me. Could you please explain exactly what you did, from the first to the last step, and describe every step please?
    Daniel Rimmelzwaan
    RIS Plus, LLC
  • shreenivasvaidya
    shreenivasvaidya Member Posts: 28
    Dear Denster,

    Steps were as follows-
    1)Create a quote
    2)From quote,create sales oreder
    3)From this sales prder I tried to create a production order (which I always do) along the path-- Sales order->Line->sales order planning->Functions->Create production order. Here I got the error message 'Division by zero 0/0'

    Dear David Cox,

    Only the quote was made manually as I have explained above.
    Shreenivas Vaidya
  • shreenivasvaidya
    shreenivasvaidya Member Posts: 28
    Dear Denster,

    I am sorry. The path was -- Sales order->order->Planning->Sales order planning.
    Shreenivas Vaidya
  • DenSter
    DenSter Member Posts: 8,307
    I'd follow Jan's suggestion and debug the last process and see where it fails.
    Daniel Rimmelzwaan
    RIS Plus, LLC
  • philippegirod
    philippegirod Member Posts: 191
    Did you checked if in your Production BOM you have everything correct?
    Has your order a currency? If yes, is the currency exchange rate different from 0?
    Do you have a Qty?
    My candle burns by both ends, it will not last the night,
    But oh my foes and oh my friends, it gives a lovely light
  • shreenivasvaidya
    shreenivasvaidya Member Posts: 28
    According to me there is nothing wrong with my BOM.
    Also there is no currency in the BOM.
    Shreenivas Vaidya

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