Error messages that are not understood

shreenivasvaidya

Hello experts,

I recently got following error messages .Please tell how to remove the error.

1)I created a sales order & then followed the path - (order->functions).I got an error message saying 'Division by zero. 0/0

2)If error meessages point to line nos. 10000,20000 or 70000 ,where should we try to find the error?

jannestig

Run the debugger and it should tell you which field contains a 0 if not look for what contains a 0 by zooming on the line it may be a base amount,

are the lines just normal item lines ?

David_Cox

How were the lines entered, manual or by some modified code.

This could be that the line type is Item. and the "Qty. Per Unit of Measure" is 0

DenSter

shreenivasvaidya wrote:

I created a sales order & then followed the path - (order->functions).I got an error message saying 'Division by zero. 0/0

:-k This doesn't make sense to me. Could you please explain exactly what you did, from the first to the last step, and describe every step please?

shreenivasvaidya

Dear Denster,

Steps were as follows-
1)Create a quote
2)From quote,create sales oreder
3)From this sales prder I tried to create a production order (which I always do) along the path-- Sales order->Line->sales order planning->Functions->Create production order. Here I got the error message 'Division by zero 0/0'

Dear David Cox,

Only the quote was made manually as I have explained above.

shreenivasvaidya

Dear Denster,

I am sorry. The path was -- Sales order->order->Planning->Sales order planning.

DenSter

I'd follow Jan's suggestion and debug the last process and see where it fails.

philippegirod

Did you checked if in your Production BOM you have everything correct?
Has your order a currency? If yes, is the currency exchange rate different from 0?
Do you have a Qty?

shreenivasvaidya

According to me there is nothing wrong with my BOM.
Also there is no currency in the BOM.