Outlook Synchronization Add-in

Nacho
Nacho Member Posts: 18
edited 2008-04-21 in NAV/Navision Classic Client
Hello

I have a problem with Outlook Synchronization Add-in. I install this add-in but when I run Outlook the toolbar it does not appear.

some idea?

Very Thanks

Comments

  • nunomaia
    nunomaia Member Posts: 1,153
    Check In toolbar list

    Also do

    Help -> Disabled Items and check if is disabled
    Nuno Maia

    Freelance Dynamics AX
    Blog : http://axnmaia.wordpress.com/
  • Nacho
    Nacho Member Posts: 18
    Thank you nunomaia but

    in the toolbar list it does not appear.
    in Help-->it does not appear.
  • weoili
    weoili Member Posts: 5
    The same problem that I facing too. Some one please help. I having a version 5 W1 and version 4.03 w1 installed in the machine. I tried out the outlook in version 4 it works fine but when come to version 5, i'm totally lost.

    :-k :?: 8-[

    Someone please help.
    ~~ Just another newbies trying to learn more things here. ~~
    -Sorry in advance for anything I might said or done that hurt anyone.
  • TheOrb
    TheOrb Member Posts: 8
    Hello all,

    is there anyone who has been able to install the Outlook snap-in without using the client installation setup?

    Thanks in advance
  • wmmasj
    wmmasj Member Posts: 10
    I have the same problem, toolbar not showing up in Outlook :(
  • MW59
    MW59 Member Posts: 85
    I have recently conquered this nightmare. :shock:

    In my case, I discovered that subsequent installations of the Outlook Integration Add-On were consistently unsuccessful as made evident by the absence of Outlook.exe.config in my Office 12 folder. Each of those installations was me letting the DVD auto-run and opting for CSide Client + the Outlook component.

    I was only successful when I finally navigated the DVD and ran setup.exe from the Outlook add-on folder.

    Good Luck,

    mw
    I despise animal testing. They get all nervous and give the wrong answers.
  • wmmasj
    wmmasj Member Posts: 10
    MW59 wrote:
    I have recently conquered this nightmare. :shock:

    In my case, I discovered that subsequent installations of the Outlook Integration Add-On were consistently unsuccessful as made evident by the absence of Outlook.exe.config in my Office 12 folder. Each of those installations was me letting the DVD auto-run and opting for CSide Client + the Outlook component.

    I was only successful when I finally navigated the DVD and ran setup.exe from the Outlook add-on folder.

    Good Luck,

    mw

    I dont realy understand what you have done to make this work, you skip the auto run thingy and run the setup.exe from the NAV dvd? I have made this aswell without success...any other ideas?
  • MW59
    MW59 Member Posts: 85
    edited 2007-10-15
    Hello wmmasj... I didn't really answer the issue correctly. You see, I had lots of problems getting Outlook Integration to work, but not seeing the toolbar in Outlook wasn't one of them. My main issue was making the tool bar "active" after a re-installation. That is, I'd click on Settings and nothing would happen. This is when I observed that Outlook.exe.config and NDBCS.DLL were absent from my Office11 folder (I think I said Office12 before but I'm using Office 2003). Anyway, both files are indicative of a good integration install on the client.

    In addition, this stuff doesn't work off the DVD for the North American version... several codeunit changes are needed that I'll try to post shortly. AND... Security Update KB 928365 for .NET 2.0 has to be removed. After doing so, you'll need to copy NDBCS.DLL back into Office 11/12, because it gets stripped out. You can find it in the Application Server folder.

    And after all that, yes, I did have to run the setup.exe under the Outlook Integration folder on the DVD to get a good install. Auto-run and including integration just didn't work for some reason. I'll go find that code now.

    mw

    PS - Please note that all of the above and my subsequent post are limited in scope to NAV 5.0
    I despise animal testing. They get all nervous and give the wrong answers.
  • MW59
    MW59 Member Posts: 85
    Per my above post, these were the additional recommended changes from MS and I found them to be successful:

    Table 5302 Outlook Synch. Link
    // Outlook Entry ID Hash von 32 auf 250 erweitert // PutEntryID - OEntryIDHash von 32 auf 250 erweitert // InsertOSynchLink" - OEntryIDHash von 32 auf 250 erweitert

    Codeunit 5301 Outlook Synch. NAV Mgt.
    // CollectConflictedEntities - EntryIDHash von 32 auf 250

    Codeunit 5304 Outlook Synch. Outlook Mgt.
    // ProcessOutlookChanges - EntryIDHash von 32 auf 250 // GetEntryIDHash - EntryIDHash von 32 auf 250

    Codeunit 5305 Outlook Synch. Process Line // OEntryIDHash von 32 auf 250 // SetGlobalParameters - OEntryIDHashIn von 32 auf 250 // ProcessCollectionElement - EntryIDHash von 32 auf 250 // CheckCollectionElement - DependentEntityIDHash von 32 auf 250

    Codeunit 5309 Outlook Synch. Process Links // ProcessOutlookEntryIDResponse - OEntryIDHash von 32 auf 250 // ProcessOutlookEntryIDResponse - NewOEntryIDHash von 32 auf 250 // GetEntryIDHash - EntryIDHash von 32 auf 250

    Hope this helps...

    mw
    I despise animal testing. They get all nervous and give the wrong answers.
  • Alex_Chow
    Alex_Chow Member Posts: 5,063
    Has anyone successfully gotten the Outlook Toobar to come up properly after the installing the Outlook Add-in?
    Confessions of a Dynamics NAV Consultant = my blog
    AP Commerce, Inc. = where I work

    Getting Started with Dynamics NAV 2013 Application Development = my book
    Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book
  • tinoruijs
    tinoruijs Member Posts: 1,226
    edited 2008-04-19
    Alex Chow wrote:
    Has anyone successfully gotten the Outlook Toobar to come up properly after the installing the Outlook Add-in?

    Yes. :)
    Tino Ruijs
    Microsoft Dynamics NAV specialist
  • tinoruijs
    tinoruijs Member Posts: 1,226
    Alex Chow wrote:
    Has anyone successfully gotten the Outlook Toobar to come up properly after the installing the Outlook Add-in?

    Go to menu, view, toolbars. Hopefully you'll find it there.
    Tino Ruijs
    Microsoft Dynamics NAV specialist
  • Alex_Chow
    Alex_Chow Member Posts: 5,063
    No, it ain't there. The wierd thing is it comes up for some computers and not for others.

    My bet is on add-in conflicts or :bug:
    Confessions of a Dynamics NAV Consultant = my blog
    AP Commerce, Inc. = where I work

    Getting Started with Dynamics NAV 2013 Application Development = my book
    Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book
  • tinoruijs
    tinoruijs Member Posts: 1,226
    Alex Chow wrote:
    My bet is on add-in conflicts or :bug:

    Unfortunatly there are quite a few bugs with the Outlook Synchronisation.. :(
    Tino Ruijs
    Microsoft Dynamics NAV specialist

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