Removing the link between contact and customer

tgupta

Hi All,

I am trying to do a mod in which the customer wants that they should be able to link a new customer no for a contact. But if that mod is done then there will be two contacts attached with the same customer. Is that a gud idea to do that? Not convinced what could be the possible scenarios in it.
R we shud delete the contact from the customer if there is any attached to the new customer.

Many Thanks,
Tarun

johnson_alonso

Have you ever tried to use contact card to create a new customer ?
there, you can change contact no. or replace customer no. with new one but still same contact no. Try to offer it, because I think if we link a new customer to a certain contact no. there will be a duplication company name if the contact no. detected by the system has been use, and then you don't have to delete contact in the cards


rgds,

tgupta

Gidday johnson,

Well i f you try to create a new customer for the contact who already has a customer linked to it you cannot change it because it will be already linked to the Contact Business Relation.

Anyways i solved the issue by making some modification in the table Contact Business Relation and deleting the old Customer link with the contact and assigning the new customer to the contact from the option where you link with the Existing Customer on the Functions Tab. I am not deleting contact card as u mention that would be scary i am just removing the Customer Link.

Many Thanks,
Tarun Gupta