Terminal Serv.,Taxspooler,Printing impossible (Greek issue)

meliran

Dear all,

According to Greek Legislation, some reports (like invoices) have to be signed by a unique number which will be provided during the printing process by using a taxspooler (in Greek: forologikos mihanismos).
That means, you print in Navision the report using a virtual printer (of the taxspooler). The taxspooler signs the document and redirects the output to a physical printer.

That works fine as long as you don't use Terminal Services to access Navision Client.

Case:
User of the subsidiary is connected via Terminal Services to Navision and tries to print to the taxspooler localised in the subsidiary.
The virtual printer of the taxspooler is available in the Printer Settings during the session.
The print result is a mass of blank paper and at the top of each document page a row of symbols.

Remark: According to some taxspooler experts, it dues to the combination of OS of the server and the physical printer. If one used a dot-matrix printer it would work. Even if this information is correct, my client would not accept a dox-matrix printer.

Does anybody know that problem?
Or has anybody a working solution (maybe with an other taxspooler)?
Thank you in advance.

Installation Details:
Navision 4.00 ELL (SQL DB)
Server OS: Small Business Server 2003 SP1
Client OS: Windows XP Professional SP2
Physical Printer: HP 2420 (Laser printer, Local installation)
Taxspooler: X Code (latest driver)

JulianHarper

Sounds like an OS problem, not really a Navision problem. Have you tried using different printer drivers (if it's at all possible) or a different printer?

I'm not sure how the redirector works but changing the printer/driver for the physically printer that it prints to might work. Also is the queue located on the Terminal server or another server?