How to do a Repair order in Nav4???

shanna1

Hi all!

How can I process a repair order from my customer warehouse and follow the shipment to the supplier and the receiving into my customer warehouse?

I'm trying to use the Purchase return order for that but I'm not sure, is there another way to do that??

Thanks

johnson_alonso

Dear Shanna1,
maybe you can try to modify and use drop shipment method and using sales order to process the repair order and set the column return reason code: P-Repair (Purchase Repair).

good luck


rgds,
Johnson "Six Day War" Alonso