Error printing a Report

fcipriano

Hello

I have a problem when i print a Report and the resolutin of the monitor is too higth the navision Crashes, i make a test whith the same computer but whit a lower resolution and it works, can anyone help me.

thanks

kriki

1) Which version of Navision and which version of Windows do you use?

2) it is also possible that the printer-driver of your standard printer is buggy. Try to get the latest version of it. Navision uses the standard printer for showing a report in preview.

fcipriano

Hi the navision versio is 3.60 and the client is using Win XP SP2

kriki

[Topic moved from Navision forum to Navision Attain forum]

Install another printer of a another type (even if the printer doesn't exist at your office). Make it the default printer and retry to get it crashed. If it doesn't crash with this printer-driver, it means that the other printerdriver has some bugs in it.
If it still crashes, try to de-install and re-install Navision.
If it still crashes, try to do the same on another PC.
If it still crashes, it is a bug in Navision and you might consider a technical upgrade to 3.70B (=only server+fin.exe. Not the objects)

fcipriano

ok

Thanks for the help.
I'm go try this thinks.

bye

regards