Electronic signature

shansen

Hi there,
We do around 40.000 car rentals a year and for each rental we create a contract on pick up of the car and a credit note for petrol etc. when the car is brought back. These documents are printed in 2 copies and then signed by the client and by us. Also the VISA payment receipt are printed on the documents and signed by the client. We file our copy in our archives.

I would like capture the signatures through a tablet (or something else) and store them digitally, inside or outside Navision.

I have been searching this forum and a lot of other webs for ideas, but without much luck.
If anybody has any ideas, links etc. I'll appreciate all the help you can give.

Thank you very much

ara3n

Hello, we are about to implement the same thing, storing electronic signature in navision for one our of clients. They want to store customers' signature for contracts. If you have signature capturing hardware, that connects to PC, get in contact with vendor and get the drivers, and then start integrading it.

shansen

Hi ara3n

At the moment I testing with a pen pad/tablet. How do you use the pen in Navision, through ocx?

Thanks for your reply.

ara3n

Could you provide me a website link to hardware site? I will need a little more info.

If it is a general drawing/writting tool or hardware, You would need to create an activeX dll file that would open a window with a painting area. Just like Microsoft Paint program. The user would sign in that window, and you would save it as a bitmap and store it navision.


If it a separate hardware with it's own screen for signature area, then it has it's own DLL file and you need to interface with it in navision and store the signature is a bitmap.

shansen

The pen I am using is a Genius product. But I have tested a little with an activex called web signature component found on www.bennet-tec.com.

The problem I face is the our client has to sign the printed contract and can't see the screen. This means that somehow I have to make to sure that he is signing inside the signature box in the application.

Another problem is how to store the signatures. With this program I can store them as bmp's outside or inside Navision. But I think the most secure and legal way is to store an entire contract with its signature, in a pdf format for example. But I am not sure of how to do it.

themave

You need a signature pad that you actual insert the paper document over, so that the signature box on the paper document is right on top of the pin pad, so when they write on the paper, the pen pad also receives the signature. I am sure the hardare is out there, as that is how Home depot rental department used to work.