can not void check in 4.0 which was originally created in 3.

sil21

We recently upgraded a client to 4.0. They are trying to void a check which was originally posted in 3.7. The check is still open in bank reconcilliation. We get an error saying the statement status must be open to void the check.

The statement status on the check ledger entry is "check entry applied". In the 3.7 database prior to upgrade, this same entry has statement status of 'Open'.

Any suggestions on how we can void checks that were posted prior to upgrade?

Thanks.

ara3n

change the status to closedif you have developer license, and try if it works.

themave

that could mean that it is on an open bank reconciliation still, see if a bank rec was called up and not completed yet.

The bank rec in our switch over from 2.0 to 4.0 was a completely new table, 2.0 tables # 273 and 274, navision 4.0 tables 10120 and 10121, so you could be looking at Navision 4.0 bank rec and they not show anything, you need to go to the actual tables if this is the case and delete any open bank rec from the prior version.

sil21

that worked - but do you think that all enries that have Check Ledger Applied should be switched to Open? (i don't want to always have to use a developers license when they have to void a check!)

The upgrade process must have switched the status. Should the void routine allow this status?