Service Management Exam

weisberger
Member Posts: 2
Hi all,
Does anyone have any hints or practice questions for service management (similar to what's available for financials)?
Thanks a lot!
N.
Does anyone have any hints or practice questions for service management (similar to what's available for financials)?
Thanks a lot!
N.
0
Comments
-
My biggest hint is: study the material and practice on a local Cronus database. Then when you have specific questions, you can ask them here.
Welcome to mibuso, and Good luck on the test0 -
-
If someone still need advice and stuffs about service mgt exam either questions or file, just mail me. I've recently passed it with > 90% score.
Rgds,subscribe to:
sea-navision-community-subscribe@yahoogroups.com
detail in:
http://sea-navision-community.blogspot.com0 -
im taking the service mgmt exam this week, all i can say is read up on the manual as much as you possibly can. I'm finding the more I work through the modules, the better understanding I get about the whole concept of service management.
seems fairly straight forward so far - time will tell i guess0 -
My view on service management, It's useless. You have Service items that are copies of Items, You have no process to handle returns, There is no links between warehouse management and service management. There is not WIP if you use items to fix the service item.0
-
Most the examples are based off of the manual. Just read it and memorize it. You should be fine.
Regarding the usage of service management, for the customers we implemented, it did its job to perfection. There are more features to be desired, but certainly not deal breakers.
It's a different mentality as a typical distribution or manufacturing company. But that's off topic.Confessions of a Dynamics NAV Consultant = my blog
AP Commerce, Inc. = where I work
Getting Started with Dynamics NAV 2013 Application Development = my book
Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book0 -
Having just passed Service Management at the second attempt :? all i can advise you to do is read through the manual, practice all the functionality and ensure you know how everything fits together in the module.
It was better for me when i'd been through the manual a couple of times, everything seemed to make a bit more sense, but maybe that's me0 -
Hi,
I have done several implementations of service management, I think that the standard software is a good base, but every client has a different perspective on service management, each site has used diffferent granual combinations to suit there needs.
This section of Navision is the most heavily modified in my experience, to suit the customers needs, its not bad but you should always consider it to be a good starting point!:-k [/list][/quote]
Just Lovin it lovin it lovin it0
Categories
- All Categories
- 73 General
- 73 Announcements
- 66.6K Microsoft Dynamics NAV
- 18.7K NAV Three Tier
- 38.4K NAV/Navision Classic Client
- 3.6K Navision Attain
- 2.4K Navision Financials
- 116 Navision DOS
- 851 Navision e-Commerce
- 1K NAV Tips & Tricks
- 772 NAV Dutch speaking only
- 617 NAV Courses, Exams & Certification
- 2K Microsoft Dynamics-Other
- 1.5K Dynamics AX
- 320 Dynamics CRM
- 111 Dynamics GP
- 10 Dynamics SL
- 1.5K Other
- 990 SQL General
- 383 SQL Performance
- 34 SQL Tips & Tricks
- 35 Design Patterns (General & Best Practices)
- 1 Architectural Patterns
- 10 Design Patterns
- 5 Implementation Patterns
- 53 3rd Party Products, Services & Events
- 1.6K General
- 1.1K General Chat
- 1.6K Website
- 83 Testing
- 1.2K Download section
- 23 How Tos section
- 252 Feedback
- 12 NAV TechDays 2013 Sessions
- 13 NAV TechDays 2012 Sessions