What about some section for reporting know bugs in Navision, with solutions, workarounds etc.? (something like old PartnerGuide database).
There is needed to use some rules in this section - Subjects must have some format, for example:
[VersionNo] [Area] - short description
In the body must be where is the problem, symptoms, solution, workaround, if it was sent to MSFT etc.
This is only my suggestion...
- Dynamics NAV
My BLOGNAVERTICA a.s.